Shipping Policy

  1. Effective Date: 30 Jan 2023

SHIPPING RATES AND DELIVERY TIMELINES

  1. Domestic Shipping (Within India):
    1.1 We offer Standard/Express shipping options.

    1.2 Subject to availability, we provide instant local delivery service to certain areas.

    1.3 The local delivery service is usually done within 4 (four) hours from the time of order confirmation.

    1.4 Currently, the following areas are covered under our local delivery area:

    – Hyderabad City Limits

    1.5 We reserve the right to change the local coverage area without any notice to the users and users are advised to check this Policy for any updates.

    1.6 Delivery rates are calculated at checkout based on the package weight, delivery location and the chosen shipping method.

    1.7 Standard national shipment may take approximately 4 (Four) Business Days unless otherwise specifically mentioned in the product details.
  2. International Shipping:

2.1 We offer Economy/Express/Priority shipping options.
2.2 Shipping rates are calculated at checkout based on the package weight, delivery location and the chosen shipping method. This rate may change subject to fuel surcharges/ess/etc if any.
2.3 Any extra customs levied on the package are borne by the customer.
2.4 Estimated delivery times are provided during the checkout process.

2.5 Standard international shipment may take approximately 12 (twelve) Business Days unless otherwise specifically mentioned in the product details.

2.6 Priority international shipment may take approximately 5 (five) Business Days unless otherwise specifically mentioned in the product details.

2.7 International customers assume responsibility for any duties and/or taxes that may be incurred under the customs of that particular country.

2.8 International customers shall check with their country’s customs office to verify that the products can clear customs.

 ORDER PROCESSING TIME

  1. Standard Orders:
    1.1 Orders are typically processed within  5-7 business days (standard shipping), subject to customs clearance and weather.
    1.2 During peak seasons or promotional periods, processing times may be extended.
  1. Customized or Tailored Orders: Customized or tailored orders may have extended processing times. Details will be communicated during the order confirmation.
  2. Shipment Confirmation and Order Tracking: Once your order is processed and shipped, you will receive a shipment confirmation email and/or a WhatsApp message. This email will include tracking information and details on how to track your order.

SHIPPING DELAYS

Unforeseen Circumstances: In the event of unforeseen circumstances (e.g., natural disasters, customs delays), shipping times may be affected. We will communicate any significant delays and work to resolve issues promptly.

SHIPPING DESTINATIONS

  1. Domestic: We currently ship to any address within India via domestic courier agents or private transport carriers.
  2. International: We offer international shipping to Belgium, Denmark, Faroe Islands, France, Germany, Greenland, Italy, Liechtenstein, Luxembourg, Netherlands, Spain, Switzerland, Austria, United Kingdom, South Africa, Djibouti, Ethiopia, Kenya, Mauritius, Tanzania, Uganda, Algeria, Angola, Ghana, Ivory Coast, Morocco, Nigeria, Seychelles, Botswana, Lesotho, Namibia, Rwanda, Swaziland, Zambia, Zimbabwe, Benin, Burkina Faso, Cameroon, Cape Verde, Equatorial Guinea, Gabon, Gambia, Guinea, Liberia, Madagascar, Malawi, Mali, Mauritania, Mozambique, Niger, Senegal, Syrian Arab Republic, Togo, Tunisia. UAE, Qatar, Oman, Bahrain, Kuwait, Saudi Arabia, Singapore, Thailand, Hongkong, Malaysia, China, Indonesia, Japan, Macau, Philippines, South Korea, Taiwan, Thailand, and Vietnam, USA, Australia, Canada.

SHIPPING ADDRESS ACCURACY

Responsibility: It is the responsibility of the customer to provide accurate and complete shipping information. Any additional charges incurred due to incorrect or incomplete addresses will be the customer's responsibility.

SHIPPING PARTNERS

  1. Domestic: We work with reputable domestic courier services including but not limited to DTDC, Delhivery BlueDart.
  2. International: International shipping is facilitated through recognized international courier services including but not limited to DHL, FedEx, UPS, Atlantic Couriers, PXC Pacific Global Courier & sea frieght carriers.

SHIPPING POLICY CHANGES

Updates: We reserve the right to update and modify our shipping policy as needed.

Any changes will be communicated through our website.

For any further inquiries or concerns regarding our shipping policy, please contact us at support@shoppin.co.in.

THANK YOU FOR CHOOSING SHOPPIN!